Inclusion and Accessibility Information

11th Victorian Pride Awards Inclusion and Accessibility Information

The following information is being provided to support inclusion in the 11th Victorian Pride Awards and to support our broader community and attendees on the night.

The Humanitix booking system allows you to book and manage tickets, including nominating dietary and accessibility needs for each guest and is the key way to communicate any needs prior to the event.

If you have already purchased tickets these details can be updated using the Manage Booking function within the Humanitix Confirmation. 

Also please check your email inbox and spam folders for emails from Humanitix or tickets@victorianprideawards.com.au who may reach out with reminders and queries to better understand your needs.

Accessible Ticketing 

Community Volunteers

GLOBE Victoria offers subsidised tickets for LGBTIQ+ people who volunteer for any of the wonderful not-for-profit community organisations that work for the benefit of our Victorian LGBTIQ+ communities. These subsidised tickets can be purchased for $99 per person and are made available for our community members with limited resources, especially those with a connection to any of our Awards Finalists this year. If this might be you, or if you would like more information about community volunteer tickets, please email us at tickets@victorianprideawards.com.au.

Pay-It-Forward free tickets

GLOBE Victoria and community partners provide a number of fully subsidised tickets for members of our community who might be experiencing any barriers to being able to attend the event, such as financial hardship or those requiring a carer or support person to also attend. These tickets are provided free to eligible community members who would otherwise be unable to attend the Awards celebration. To access these tickets or to enquire about eligibility, please contact our friendly ticketing team via email at tickets@victorianprideawards.com.au.

Dietary Needs 

Allergies and inclusive options are provided and selectable in the Humanitix ticket management system. It is the responsibility of the person ordering tickets to update the dietary requirements of each ticket holder.

Important: Dietary details must be updated prior to 11:59pm on Saturday 10th May by using the Manage Booking button in your Humanitix Order confirmation. Any late ticket sales must have dietary information provided at time of purchase. 

While we aim to meet as many dietary needs as possible it is expected that not all can be met by the venue catering team.

Getting to the Event

Public Transport

• Train: Melbourne Town Hall is approximately 5 minutes’ walk along Swanston St from Flinders Street Station.
• Tram: The venue is reachable by numerous trams, with the closest stop being Stop #6: Melbourne Town Hall/Collins St. This stop is serviced by routes 11, 12, 48, and 109. Stop #11: City Square/Swanston St is also nearby, serviced by tram routes 1, 3/3a, 5, 6, 16, 64, 67, and 72.
  

For timetable information and trip planning visit PTV or Yarra Trams.

Accessible Parking

No parking is available at the Melbourne Town Hall itself, however there are various parking facilities available nearby. Common drop-off and pick-up points for taxis and rideshare cars are along the Collins St side of the Town Hall.

At the Event

Mobility Support

Melbourne Town Hall provides an accessible entrance, located to the left of the main entrance. MTH provides a red carpet and concierge to guide members to the elevators and support guests into the Event Lobby and Main Hall on level 1. Please have your tickets scanned at the main entrance and a concierge will support you with accessing the building.

Accessible bathrooms are located on the Ground Floor directly left of the lifts. 

A stage lift is available for those with mobility challenges required to access the stage. Presenters, Artists and Finalists will be contacted directly regarding access to the stage. 

Moving around the room. The corridors on either side of the venue will be managed to limit obstructions to support guests with mobility challenges and aid mobility through the event.

Accessibility and Safety Options 

Hazards

Please be aware that the event may contain low lighting, loud noises, steps, crowded spaces.

Quiet Room

The Melbourne Town Hall Hoddle Room will be available as a quiet space away from the Main Hall. This room is accessibly via the Event Lobby at the Collins St end. The room has chairs and cocktail tables available. 

Hearing loops and audio packs

Are available for guests to be collected from the AV Desk found at the Collins St end of the Main Hall. Please ensure that these are requested in the Humanitix booking platform. This can be completed by the party who ordered your ticket at time of purchase or any time up until 11:59pm on Saturday 17th May by using the Manage Booking button in your Humanitix Order confirmation. 

Live Closed Captioning / AUSLAN

Lived closed captioning will be available on the screen above the speakers lecturn and as part of the broadcast. Please note an AUSLAN Interpreter will not be available for this event. 

Additional Support on the night

Should you need additional support on the night ask any of the event staff to request a committee member to reach out to you. 

Additional Support before the night

For any other queries before the night please reach out to event@victorianprideawards.com.au and a team member will get in touch with you within 2 business days.